Matchday Guide: Crystal Palace v Aston Villa

Kick-off for the fixture is at 5.15pm.

General admission to the stadium will be available from 3.15pm.

Doors for hospitality will open one hour earlier at 2.15pm.

Make sure you arrive at the stadium in good time to assist with security protocols.

Children (14 years and under) must be accompanied by an adult. Children under the age of two will not be permitted into the stadium.

Please refer to your ticket for your turnstile colour zone. The quickest route to your turnstile entry point is by following the signage for the colour zone. Please ensure you enter via the correct turnstile.

Fan Zones

Both teams have dedicated Fan Zone areas where supporters have the chance to join fellow fans to enjoy a drink, including alcohol, food and a DJ. They are an ideal place to soak up the pre-match party atmosphere.

The Aston Villa Fan Zone is located on the East Concourse (East Village) area of the stadium and will be accessible from 12noon.

Fan Zones will stop serving alcohol one hour before kick-off at 4.15pm and close at 4.45pm.

BOXPARK will host pre and post-match build-up with DJs, live music and a special guest or two.

Four huge bars, over 20 different food vendors, giveaways and tonnes more!

Running order:

9am - BOXPARK resident DJ with competitions & games

1pm - Former players

1.30pm - Live Band (The Quad Rox)

2:30pm - Nathan Dawe

3:15pm - BOXPARK resident DJ with competitions & games

4:15pm - Bars close

5:15pm - Kick-off

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7.15pm - BOXPARK resident DJ

11pm - Close

Please note:

• BOXPARK will not be screening the match
• Aston Villa fans only
• Match ticket holders only
• All those under the age of 18 must be accompanied by a parent or legal guardian over the age of 25

For further details, click here.

Wembley Stadium is a welcoming and inclusive venue for all guests with access requirements. There are 310 spaces for wheelchair users across Level One, Two & Three of the Stadium, each with a personal assistant/companion seat, subject to eligibility.

The stadium also provides a range of services for guests with specialist access requirements including a shuttle service from Wembley Park Station, British Sign Language for most events, audio descriptive commentary and two sensory rooms.  For any further accessibility information, please review Wembley Stadium’s Access Information page or visit the Guest Support Portal.

Wembley Stadium operates a restricted bag policy. Each person can only bring one small bag into the stadium, and it must not be bigger than A4 size:

Height – 297mm (11.7 inches) - Width – 210mm (8.27 inches) - Depth – 210mm (8.27 inches)

Please note, this means the overall bag size – bags that are half-full and folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed into the stadium.

Wembley Stadium offers an extensive range of food and drink options inside the stadium – more information is available here.

Stay up-to-date with all of the latest matchday information by following @wembleystadium on social media including WhatsApp.

Brent Council have enforced a no-street-drinking zone on Olympic Way and the surrounding area for ALL events at Wembley Stadium.

This is part of the current Public Space Order Protection in place around the stadium on event days. More information on the order can be found here.

Fans drinking on Olympic Way and the surrounding streets ahead of the semi-finals will be asked to hand over their alcohol and enforcement action may be considered.

Supporters wanting alcohol before the game should head for the licensed bars or restaurants in the area or make their way to the dedicated Fan Zones outside the stadium.

Anyone without a ticket should not travel to the game. All tickets are strictly non-transferable and are not available to distribute to other supporters. Click here to see the full ticket guide.

Fans with tickets are advised to check they are seated in the appropriate area of the stadium. Any supporter who is identified in opposition areas will be ejected from the stadium for breaching the stadium’s ground regulations and be subject to a sanctions process.

NOTE: Additional ticket checks will be in operation at points in and around the stadium prior to entry. Please have your tickets ready to show match day stewards when asked.

Tickets have been emailed as Apple Wallet or Google Wallet passes, each containing a QR code for stadium entry. To access the venue, your ticket must be opened in your wallet App and the barcode scanned at the turnstiles.

Use the same device you’ll bring to the stadium. Tickets must be added to your wallet on this device; multiple downloads of the same ticket are not permitted.

How to download your ticket:

1. Open the email from ticketsales@avfc.co.uk on your chosen device.
2. Tap the link in the email to view the corresponding digital ticket in your browser.
3. Follow the prompts to add your ticket to Apple Wallet or Google Wallet.

Download your ticket before arriving at the stadium. Do this while connected to a strong and reliable internet connection. Once the ticket is in your digital wallet, internet access is no longer needed - just ensure your phone is switched on and sufficiently charged beforehand.

- On arrival, open your Apple or Google Wallet and display your ticket.

- Hold your phone against the turnstile reader to scan your QR code.

- Make sure your phone is unlocked while scanning.

If you’ve received multiple tickets via email, you can:

- Forward the email to other attendees so they can download their corresponding ticket, or download all tickets to one device, then swipe through and scan each person's ticket as they enter through the turnstile. If you are scanning in multiple tickets, we recommend that the phone holder scan their own ticket last.

- Each ticket is valid for a single use and cannot be transferred once scanned.

- Screenshots of QR codes will not function - only Wallet-stored passes are valid for entry.

- Level 2: Entry from 2.15pm

- Levels 1 & 5: Entry from 3.15pm

Aston Villa ticketing staff will be available at the Wembley Stadium East Ticket Office to assist.

📍 Location: Mezzanine Level (Level B1)

🕐 Open from: 1.15pm

Directions: From Wembley Park Tube Station, walk down Olympic Way, go up the Olympic Steps, cross the landing, and pass through the gates—the East Ticket Office will be on your left.

Key information on how to travel to Wembley is available on the Wembley Stadium website here. 

More detailed information about travel by key modes of transport is as follows: 

Supporters are advised that rail travel is expected to be very busy and there will be limited rail services in operation from London towards Birmingham post-match due to the late afternoon kick-off time.

There will be fewer services heading back to the West Midlands if the match goes into extra time and penalties. 

Key information about travel to Wembley Stadium by rail on Saturday is available here.  

London Northwestern Railway and Avanti West Coast will operate services from Birmingham New Street to London Euston, where supporters can get onward travel to Wembley. 

Chiltern Railways will operate direct services from Warwick Parkway to Wembley Stadium. More information on these services is available here.

Wembley Stadium benefits from easy access to three rail / London Underground stations. These are:

• Wembley Stadium station
• Wembley Central station
• Wembley Park station

Please refer to the information here if you are planning to drive to and from Wembley Stadium.

We strongly encourage supporters to pre-book parking for the match and to only use official stadium car parks. Official Wembley Stadium parking can be booked here.

NOTE: There are several road closures in place in and around the stadium on event days. Plan your journey well in advance.

We have 29 official club coaches travelling from Villa Park to Wembley Stadium. Please note that all coach tickets have now been sold and that no coach tickets are available to be bought on the day. 

The club coaches will be departing from Witton Lane at 10.45am on Saturday. We encourage all Villans to arrive at Villa Park by 10am as some of the car parking for supporters is located a short walk away from Villa Park. All car parking for coach ticket holders is free of charge and stewards will be on hand to help you park and direct you towards the coaches. 

For supporters who are booked on the 3 accessible coaches, your coaches will depart from the Away Supporters Coach Park. Your car parking is also available in the Coach Park. 

All coach ticket holders have been sent an email with more information about arrangements for the day. Please contact the Aston Villa ticket office if you have not received this email communication and it can be resent to you.

Villa fans can also make big savings on kit when shopping in-store and online.

Replica 2024/25 adidas home, away and third shirts are all discounted, making it a great time for fans young and old to get kitted out.

Shirts are available from £35 for adults and £30 for kids, with discounts of up to 50% online.