Season Ticket holders can help pack-out Villa Park, even if they can’t attend a match, via the club’s resale system.
Fans can securely release their seat for resale if they’re unable to make a game. That ticket will then be made available for other supporters to purchase if resale is activated.
This is managed through the ‘Personal Details’ section of the ticketing page, which can be accessed by clicking on your name in the top right-hand corner once you are logged in here. You can also request resale by calling our ticket office on 0333 323 1874.
You will need to register your bank account details ahead of making your first re-sale request. Bank details are required for us to pay supporters once the seats have been sold.
Supporters are then able to choose which matches they would like to resell their tickets for, provided the games are currently on sale. The resale period will be defined by the club on a match-by-match basis.
Once you make your seat available for resale it will appear as an available seat via the Ticket Office – both online and over the phone – for eligible supporters to purchase (in line with the standard sales periods for the relevant match).
Tickets that are made available for resale will only be able to be sold at the adult price in the price zone the seat is located and at the category allocated to the match.
Season Ticket holders will then only receive a payment for the seat should the seat be resold.
Until the point the seat is resold, supporters have the right to withdraw the resale request, which can be done via the My Account section of the Online Ticket Office.
Season Ticket holders will receive 80% of the value of their ticket for that match (the value of their ticket for that match is calculated at 1/19 of the price paid for the Season Ticket).
Ticket resale example
Price Zone 4 Adult Season Ticket price: £677
Value of individual match within Season Ticket (1/19): £35.63
Price paid to supporters once re-sale completed: £28.50
Payments will be made into bank accounts up to seven working days after the match has been played.
In order to maintain the integrity of the Family Zone, Blocks C8, C9, B7 and A8 are being made available only to supporters attending the game with Under-18s. Season Ticket holders will not be able to resell their tickets in these areas.
This will ensure a rocking Villa Park and mean fans are helping to back the boys in B6 even if they can’t attend.
