Frequently Asked Questions

Yes! We have a new system and Careers website on the Workday platform. We have updated our website to make it easier for you to learn about the club, explore our opportunities and apply for any which interest you. Everything you have seen on our previous Careers website is still here, it is now just clearer, faster, and more userfriendly! 

Your old Careers account will no longer be accessible so you will need to create a new account on our new website. Please click here to create an account 

Yes, you will need to create a Candidate Careers Account to apply for any of our roles. You will be prompted to create an account when applying to a role or you can click the ‘Sign In’ button in the top right-hand corner and then click ‘Create Account’. 

If you need to reset your Candidate Careers Account, you can click the ‘Forgot your Password?’ link. If you have an account associated with the email address, you will then receive an email with instructions to reset your password – please check your junk/spam email if you have not received this! Please note when resetting your password, you will need to ensure that your password satisfies all the password requirements shown on the screen. 

If you are having difficulty resetting your password, please feel free to reach out to the club’s Recruitment Team by emailing careers@avfc.co.uk.  

Yes! To update your personal details such as email address, mobile number and home address you will need to log into your Candidate Careers Account and click on ‘Settings’ in the top right corner, you will then see ‘Personal Information’ and ‘Change Email’ where you are able to update and amend these details yourself. 

If you require any assistance, please feel free to reach out to the club’s Recruitment Team by emailing careers@avfc.co.uk. 

Yes! You can set up a Job Alert Email. To do this you will need to have a Candidate Careers Account and then you can click on ‘Job Alerts’ in the top right-hand corner. Once you click ‘Create Job Alert’ you will be able to create a name for the alert, select how frequently you wish to receive an email and the kind of jobs you would like to be alerted about.  

The club has a Privacy Policy which describes what information the club collects during the club’s application and recruitment processes, why the club collects it, how the club uses that information, how and where the information is stored, and how to access and update that information. 

Aston Villa Football club has a variety of opportunities across the club in Business Operations, Football and our Foundation.   

We would advise setting up a job alert so you can receive an email whenever new opportunities are advertised. Please see the above question to see how you do this!  

Not always! While some roles require football-specific experience, many of our Business Operations roles such as Human Resources and IT welcome applications from candidates from other industries. We always make it clear in our Role Profiles for each job the essential and desirable criteria so we would advise taking a look! 

Yes!  These kinds of roles will be advertised on this website so we would advise keeping an eye out and setting up a job alert!   

We are currently unable to offer any work experience placements at the club. 

Yes! If you are interested in working at the club but can’t see a role suitable for you at the moment, please follow this link to our ‘Introduce Yourself’. You will be able to submit your details including your CV – we will then be in touch as and when we have any vacancies which may be a good match for you. 

Yes. Once you have created a Candidate Careers Account and applied for your first job, you will, in future, be able to log into your account and apply for any additional jobs you wish too. You will have then have three options to chose from: 

1. Autofill with Resume – upload your CV and the system will automatically populate the new application form with as much detail from your CV as possible 

2. Apply Manually – complete a new application form from scratch 

3. Use My Last Application – the system will automatically populate the new application form with the information you provided on your previous application form. 

You will still be able to edit your application.  

You will be required to upload a CV as part of your application, and you will also be able to upload any supporting documents. Make sure you read the advert closely as this will tell you if you are required to upload anything else such as a Cover Letter or a portfolio.  

Unfortunately, you are unable edit your application after submitting it. You can view your application by logging into your Candidate Careers Account , clicking into ‘Candidate Home’ and you will then be able to view any active or inactive applications. 

If you wish to many any amendments to your application, please feel free to reach out to the club’s Recruitment Team by emailing careers@avfc.co.uk. 

As part of your application, you will be asked if you currently have the Right to Work in the UK. If you are successful in your application, it will be your responsibility to provide evidence of your Right to Work in the UK to the club in line with the Immigration, Asylum and Nationality Act 2006. Further information can be found on the UK Gov Website. If you are successful in your application and you are from outside the UK, you may fall under the UK Points Based Immigration System. If this is the case, the club will consider if the relevant criteria set by the Home Office can be met and if an application for a Certificate of Sponsorship can be supported. Further information can be found on the UK Gov Website. 

Yes, you can withdraw your application at any stage. You can do this by logging into your Workday account, click on ‘Candidate Home’ where you will see your active and inactive applications. If you click on the ‘ellipsis’ next to the application you wish to withdraw, you will see a ‘Withdraw Application’ button. 

Alternatively, please feel free to reach out to the club’s Recruitment Team by emailing careers@avfc.co.uk. 

Once you have submitted your application, you should receive an email confirming that your application has been submitted. If you have not received this, please check your junk folder! If you have still not received the email, please email the club’s Recruitment Team at  careers@avfc.co.uk and we will be able to confirm if your application has been received.  

If you have applied for a role at the club, we will make sure you are updated with an outcome of your application following a review of your application – normally via email. You are also able to log into your Candidate Careers Account at any point to view the status of your application. 

Yes, you can. The status of your application can be viewed if you log into your Candidate Careers Account, click on ‘Candidate Home’ and you will have an ‘Application Status’ next to any active or inactive applications.  

We are afraid that due to the high volume of applications we receive we cannot provide individualised feedback on your application.  

You will be contacted by the club’s Recruitment Team by email or by phone so please make sure your contact details are correct!  

This varies depending on the job – sometimes there is an initial Microsoft Teams interview followed by an in-person competency-based interview; there may also be a presentation or practical. The Recruitment Team will let you know everything you need to know!  

To help you feel confident and prepared, we would recommend the following steps: 

• Learn about Aston Villa Football club – check out our club website and our socials!  

• Review the role profile and advert again 

• Prepare real life examples  

• Think of any questions you would like to ask the panel  

Depending on the outcome, you will be contacted via phone or email from the club’s Recruitment Team or the Recruiting Manager. You will be told how and when you expect an update in your interview.  

If you are successful following your interview, the Recruiting Manager and the Recruitment Team will be in touch with you via phone and email to explain our onboarding process.  

The club will normally only request references if an offer of employment is made. If you have stated that you do not grant the club permission to contact your referees, we will ask for your permission before any requests are sent. 

Aston Villa Football club celebrates the diversity of its club and embrace equal opportunities for all. We are proud to have achieved the Intermediate level of the Premier League Equality, Diversity and Inclusion Standard (PLEDIS) and are working towards achieving the Advanced Level.  We are also a Disability Confident committed employer.  

We welcome applications from all candidates regardless of age, race, disability, gender reassignment, pregnancy and maternity, sexual orientation, marriage and civil partnership, sex and religion or belief.  

For more information about our Equality, Diversity and Inclusion work at the club, please see here.   

We are proud to be an employer who are committed to supporting candidates with disabilities throughout our recruitment process. On our application form, we ask candidates if they require any support and reasonable adjustments so we are able to support you – the Recruitment Team may get in touch with you so we can understand your specific requirements and discuss any arrangements with you. 

The club asks all candidates to complete an Equal Opportunity Monitoring section on their application form. 

The club asks for this information to allow us to analyse candidates Equal Opportunities data and we may use these insights to inform further positive action. 

Please note that our system automatically anonymises candidate Equal Opportunity Information to the recruitment panel.