Welcome to Villa Park – home of Aston Villa Football Club
Providing fans with a fun, safe and exciting football experience has been a central part of the Club’s operation for many years. Villa Park offers a great family day out in a safe environment and welcomes all supporters – new and old – to enjoy watching football here.
The information below will give you all the details you need to make the most of your day out at Villa Park – whether you’re a family coming for the first time or you’re new to the area or visiting and would like to experience football in the Villa Park atmosphere.
Top Tips
- Sign up to receive our pre-match emails and follow us on social media @avwfcofficial to get all the latest news and build-up ahead of kick-off.
- Make sure you have everything you need ready to enjoy the game – including your ticket, checking the weather, and planning your route! Please note, Villa Park is a cashless stadium.
- Traffic can get busy around the stadium so make sure you arrive within plenty of time. There’s loads to do around the stadium so don’t worry about being too early.
- Wrap up warm if the game is during the winter months – it can get cold in the concourses and your seats!
- The Villa Store is located in the North Stand car park if you’re looking for some great Villa Merchandise before the game.
- There’s plenty of food & drink options inside the concourses and in the Fan Zone outside the players entrance.
- The warm-up normally begins 45 minutes before kick-off – don’t miss the teams being put through their paces.
- Get your claret & blue gear ready to show your support in the stands.
- Take your seats at least 15 minutes before kick-off so you can enjoy the atmosphere as the crowd welcome the teams to the pitch.
- Enjoy the game! Soak up the atmosphere of football at Villa Park, but if you do have any issues or concerns alert your nearest steward who will be happy to help.
What about tickets?
You can visit our website and purchase your tickets online via tickets.avfc.co.uk.
You can call our customer service team on 0333 323 1874.
Your tickets will then be emailed to your registered email address, to be scanned as e-tickets at the game.
You can get all the latest ticket news and information on ticket office opening hours by following @AVFCSupport on Twitter.
If you are purchasing tickets on a matchday, subject to availability, this would be from our Villa Village Ticket Office.
FAQs
Where can I sit?
Click here to view our stadium plan. For Aston Villa Women’s games, you will be able to choose your seat in either the Trinity Road Stand or the Holte End (when opened). Unlike men’s football, supporters of both the home and away teams can congregrate, but please note away supporters will be able to purchase tickets through their own club to sit together.
What my ticket means
Once you have received your ticket you should have all the information you need to find you seat at Villa Park and enjoy the match!
There will be various bits of information on your ticket, including the fixture information and kick-off times.
The main details you need on a matchday are;
Your Stand – Area of the Stadium
Your Block – Specific Block within the Stand that you are situated in.
Your Row – Lettered or numbered Row within your Block
Your Seat – Your Seat number within your Row
Once you have arrived and are ready to enter the stadium, make your way to your stand and block. Once you have found your entrance you will need to make your way through a turnstile to enter the stadium. Once inside the stadium, you can use the block number to find the section for your seats and check your ticket for your row and seat number. If you have any issues finding your entrance or seats, just ask a member of our stewarding team who would be happy to help.
Is there anything I should do leading up to game day?
Follow us across all of our social channels as we prepare for the big day and you can find us on Facebook, Instagram and X at @avwfcofficial
You can visit our Aston Villa Women’s Hub online to find out more about the team.
Also remember to check on any travel restrictions on your route to the stadium and the weather forecast.
How do I get to Villa Park?
For all the details on getting to Villa Park by public transport or by car, including local traffic restrictions, parking details and bus & train routes, just click here.
Accessibility?
Get all the information and assistance available to disabled visitors to Villa Park in our Accessibility Guide
When does the ground open?
Turnstiles usually open 90 minutes before kick-off. We recommend that you take your seats roughly 45 minutes before kick-off which is when the players will come out onto the pitch for their warm-up. This also avoids queuing close to kick-off, plus you can enjoy the concourse entertainment and food & beverage offerings.
What can I do inside the ground?
Once you’re inside the ground there’s plenty to see and do. There will be refreshment kiosks in every concourse and programmes will also be available. There are also toilets in every area. Don’t miss the teams coming out for their warm-up roughly 45 minutes before kick-off. Take your seats by 10 minutes before kick-off so that you don’t miss any build-up and the teams entering the pitch to a great atmosphere! Remember, once you enter the concourse you can’t leave and re-enter – so make sure you’ve soaked up all the atmosphere around the ground as well.
What can’t I do inside the ground?
For information surrounding rules and regulations as you look to visit our home Villa Park, click here.
Where can I get any merchandise?
The Villa Store is located in the North Stand car park. Villa Store is open before and after the game, but visit the website to check the latest opening times
Is there anything to eat and drink?
Various refreshment kiosks are open inside the stadium on matchdays, offering a wide range of cuisine and beverages. Vegan offerings can also be found in the concourses. There is also a range of food and drink available in the Fan Zone outside the players entrance.
Food options in and around the ground include chicken nuggets, pies, hot dogs, sausage rolls, chips, and more. For drinks, we sell hot drinks, alcoholic beverages and a range of soft drinks.
Where are the toilets?
There are numerous toilets inside the concourses which are clearly signposted, please contact a steward if you need accessible toilets or to enter with your child. There are also toilets in our Family Fun Zone in the Academy.
Where can I get cash?
Villa Park is a cashless stadium. Catering kiosks inside the ground accept debit/credit cards. The closest cash machine is at Tesco Extra on Aston Lane.
What if I need First Aid or have any other kind of emergency?
In the case of an emergency please contact your nearest steward. St John’s Ambulance are situated in the North Stand.
How do I get a message on the scoreboard or in the programme?
You can complete this online form up to 7 days before the relevant fixture to place a message in both the programme and on the big screen. If you have any further questions relating to this, please email avw.enquiries@avfc.co.uk and a member of staff will be in touch.
Family Information
What additional activities are there on a matchday?
There are various things for the whole family to enjoy in the build-up to kick-off on a matchday. Enjoy a host of activities in the Fan Zone (located outside the players entrance in North Stand Car Park) and enter the concourse early to take advantage of additional food & beverage options there. To get a glimpse of the players before the match, they usually make their way into the players entrance around 90 minutes before kick-off so be sure to cheer them into the stadium!
It’s my juniors’ first game at Villa Park – how can we celebrate?
You can complete this online form 7 days before the relevant fixture to place a message in both the programme and on the big screen. If you have any further questions, please email avw.enquiries@avfc.co.uk and a member of staff will be in touch.
How can my junior become a Matchday Mascot?
Our Matchday Mascots are junior supporters aged 5-12 years old that walk out with the players at the beginning of the game. It’s a very special experience for any junior Villan! Currently, only Women's season ticket holders and members can apply to be a mascot via the Villa Rewards ballot.
What can I do with my buggy?
It is not recommended to bring a buggy due to space available within the stadium. If you have travelled to the stadium with a buggy, there is a buggy bay available in the Family Fun Zone whilst you enjoy the pre-match activities. Please note that all valuables are left at your own risk. Please contact a steward to find a solution for during the match as there is currently no space available inside the stadium for a buggy bay area.
Is there a specific family stand?
There is no specific family stand or area, but all areas of the stadium are family friendly for your visit to Villa Park.
Where is the lost child point?
If you have any issues over safety or a lost child please contact your nearest steward immediately. Stewards are located throughout the stadium within each block of seating and will be wearing high visibility jackets.
