Aston Villa has currently suspended all future ticket sales following confirmation the Premier League season has been further postponed.
The Premier League on Thursday released a joint statement with the FA and EFL announcing a collective agreement that the professional game in England will be suspended until no earlier than April 30.
As a result, the Villa Park ticket office is now closed until further notice.
Any tickets purchased will remain valid for the rearranged fixtures.
If you have any queries or have purchased tickets online or over the phone and require a refund, supporters are encouraged to contact the ticket office via email at firstname.lastname@example.org.
If your enquiry is urgent, phone lines will continue to be answered between 10am-4pm, Monday to Friday, by a skeleton staff working from home on 0333 323 1874.
Please be patient if you do not get through straight away, we will do our very best to help.
- Update on 2020/21 season tickets
The club's retail store at Villa Park will temporarily close its doors from 4pm on Monday, March 23 given government advice on social distancing.
Our online store (shop.avfc.co.uk) will remain open for all home delivery orders.
We hope to see you back in-store soon.
Many thanks for your cooperation and continued support.