If you’re yet to receive your season card, don’t worry, they are on the way to you right now!
However, if you don’t receive your season card in time for our opener against Hull City, we have plans in place.
If you haven’t received your season card by the time you check your post on Saturday, first off, we apologise for the inconvenience this causes for you.
You won’t have to miss the game – just head to Villa Park to pick up paper tickets on this one-off occasion.
We have three dedicated windows for these season ticket reprints – they will be clearly signed and open from 9am.
There will be a separate queue management system and it will be manned by experienced staff.
Our Fan Squad will be walking up and down the queue to answer any of your queries as you wait.
Just remember to have your Fan ID ready for when you reach the window!
You’ll then receive a paper ticket and you’re ready to watch the boys in claret and blue against the Tigers.
Our advice is to arrive well of advance of 4pm to pick up your replacement tickets to avoid congestion.