Vacancy at Villa: Part-time role with Fan Squad
As the Fan Squad interacts directly with fans/community members, there is a responsibility to represent the club with esteem and uphold its values.
As such you must have a very energetic personality, be driven to work at a fast pace, and really enjoy enthusiastically engaging with people to succeed in this popular part time opportunity.
The position is based on a zero hours contract and hours from week to week can vary as determined by home fixtures and the scheduling of events.
The Fan squad are required to have a good level of weekday availability and full availability on weekends (evening work does occur but is limited)
Personal specifications/ qualities
Customer Service Experience (preferably in an events based environment or brand ambassador capacity)
Proven ability to engage people in conversation in a relaxed and enthusiastic manner
An understanding of the most effective method of interacting and communicating with people in different situations
Strong influencing skills
Strong attention to detail
A calm and composed demeanour
Confidence and resiliency along with strong interpersonal skills
Full, clean UK Driver's License
Exceeds National Minimum Wage Per Hour
West Midlands - Across the City of Birmingham
How to apply
Please send your CV (and Cover Letter) to the following email address: Fan.Squad@avfc.co.uk