Update on season ticket holder welcome packs
So far there has been a terrific response to the packs among the claret and blue faithful.
But do not worry if you are yet to receive your pack. It may be that you have received your welcome pack but a family member living at the same address has not.
The welcome packs are being sent out in batches so if you haven't received yours it is sure to land on your doorstep very soon.
It is also worth reminding existing season ticket holders who have renewed for 2012-13 that there will be no new season card in their pack.
Please keep hold of your existing season card as it will be reactivated for the new campaign.
You will only receive a new season card as part of your welcome pack if you were not a season ticket holder for the 2011-12 season, you have moved seats or you have changed age or price class.
Supporters who renewed their season tickets before July 2 should be receiving their packs any time now, while those who purchased after this date should receive their packs in the first week of August.
If you opted to move seat after July 2 and have received cards for your old seat then don't worry - new ones will be with you soon.
The welcome pack, which proved so popular when it was first introduced 12 months ago, contains a host of additional brilliant benefits.
For adults, we're delighted to announce the return of our free access offer to AVTV, the club's in-house television channel.
It means you can enjoy great footage from all our friendlies as well as behind-the-scenes footage from our tour of the USA.
As well as that, you'll be able to see the very first interview from all of our new signings when they arrive.
During the season, AVTV is must-see viewing with live audio commentary, exclusive interviews, highlights and behind-the-scenes features.
The adult pack also includes the popular voucher book, fixture card, seat plaque and window sticker.
A new addition to the pack is a loyalty badge - our way of saluting your support and helping you demonstrate yours as a season ticket holder.
The badges are silver but fans who have held a season ticket for ten consecutive years will be upgraded to a gold one.
If you feel you have received the wrong coloured badge then just call 0800 612 0970.
A junior welcome pack includes the loyalty badge, stencils, temporary tattoos, fold-out poster, voucher book, fixture card, seat plaque and window sticker.
All those purchasing the junior season ticket who are U14 receive free membership of JV-Life, five cracking comics as well as a pair of cool claret and blue sunglasses.
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